How We Built a Scary-Good Legal Chatbot for BC

People’s Law School will take you on a behind-the-scenes tour of Beagle+, the inspired AI chatbot built by the legal experts at People’s Law School and the technical experts at Tangowork.
See the amazing results they have achieved and some tricky conversations that Beagle+ handled with ease and learn how the technology behind Beagle+ works,

Artificial Intelligence: How to harness it (for good) for public legal education

This session is the keynote presentation for PLEAC’s 2023 annual conference and participates in Access to Justice Week.
Should public legal educators jump on the AI bandwagon? This panel looks at AI and public legal education from a number of angles: Can AI help us advance access to justice? How can it help us understand the needs of our audiences,

10 steps to incorporate user-testing and ensure user-centered design in projects

Do you want to confirm that your projects are meeting the needs of your users? How do you know your project is hitting the mark?
The Justice Education Society has been delivering legal education and producing legal help websites for the public for the last 30 years. They strive to make their websites and services user-centered.

Achieving Digital Equity in a Post-Digital Era: Meeting the Challenge (Session 2)

Legal Aid BC’s Achieving Digital Equity (ADE) is a year-long research project funded by the LABC/Law Foundation Legal Research Fund. It examines the barriers to access and use of digital resources by lower income BC residents. The study explores digital issues and challenges, how many are affected, and what can be done to ensure people can access the services they need,

Achieving Digital Equity in a Post-Digital Era: Meeting the Challenge (Session 1)

Legal Aid BC’s Achieving Digital Equity (ADE) is a year-long research project funded by the LABC/Law Foundation Legal Research Fund. It examines the barriers to access and use of digital resources by lower income BC residents. The study explores digital issues and challenges, how many are affected, and what can be done to ensure people can access the services they need,

How to create and host a good legal information webinar in 2022

As we move into another year of online programming, our speakers present best practices, tips, and lessons learned on how to create and host a good legal information webinar in 2022. The speakers address the following three main questions:

What are the key considerations for preparing a webinar?
What are the best ways to keep attendees engaged during a webinar?

Using Guided Pathways as a tool in public legal education and information

This webinar profiles the use of guided pathways to curate relevant legal information, help users develop an action plan, or complete forms in a specific legal area. Legal Aid BC shares its experience in developing guided pathways on My Law BC. Community Legal Education Ontario profiles its use of guided pathways featured on Steps to Justice.

Project profile: CLEO’s online course for community workers

Community Legal Education Ontario shares why they chose an online learning platform to offer their eight-week course for community workers on building skills in legal information and referral. This webinar focuses on why and how they developed the course, what the online course navigation looks like,

Using chatbots in public legal education and information

People’s Law School, Yukon Human Rights Commission and Botler AI share how they use chatbots in their public legal education and information (PLEI). They share their reasons for implementing chatbots, the benefits and challenges in using this type of service, as well as their experiences in choosing,

Working with video to present legal information

Community Legal Education Ontario shares how it uses simple and cost-effective whiteboard animation (videoscribe & doodly) and screen casting (zoom) to provide visual aids when presenting public legal information.